Privacy Policy

American Society of Tax Problem Solvers (ASTPS)
Effective Date: January 1, 2026

1. Introduction

The American Society of Tax Problem Solvers (“ASTPS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you submit your information through our website, advertising platforms (including Facebook), or other lead forms in connection with requesting assistance with IRS or state tax matters.

By submitting your information to ASTPS, you agree to the terms outlined in this policy.

2. Information We Collect

When you complete a form or contact us, we may collect:

Full name
Email address
Phone number
Zip code or state
Information about your tax situation (e.g., amount owed, filing status, IRS notices received)
Any additional information you voluntarily provide

We may also collect limited technical data such as IP address or browser information through cookies or tracking tools.

3. How We Use Your Information

We use your information to:

Review your inquiry
Determine eligibility for referral to a Certified Tax Resolution Specialist
Connect you with an independent tax professional
Follow up regarding your request
Provide educational information about resolving IRS or state tax issues
Improve our services and communications

We may contact you by phone, email, or text message in connection with your inquiry.

Submitting your information constitutes consent to be contacted for these purposes.

4. Referral to Independent Professionals

ASTPS is a professional association. We do not provide tax resolution services directly.

If appropriate, we may share your information with a Certified Tax Resolution Specialist or other qualified independent tax professional so they may contact you regarding your situation.

These professionals operate independently and may charge fees for their services.

ASTPS is not responsible for the actions, advice, or services provided by independent professionals.

5. We Do Not Sell Your Information

ASTPS does not sell, rent, or trade your personal information to third parties.

Your information is only used internally or shared with a qualified tax professional for the purpose of responding to your request.

6. Follow-Up Communications

We may use your information to:

Follow up regarding your inquiry
Send reminders if you have not responded
Provide relevant educational resources
Inform you of updates related to tax resolution services

You may opt out of marketing communications at any time by using the unsubscribe link in emails or replying STOP to text messages (if applicable).

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission or electronic storage system can be guaranteed 100% secure.

8. Your Rights (U.S. Residents)

Depending on your state of residence, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Third-Party Platforms

If you submit your information through third-party platforms such as Facebook, your information is also subject to their privacy policies.

We encourage you to review those policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

American Society of Tax Problem Solvers (ASTPS)

2250 Wehrle Dr, Williamsville, NY 14221

help@astps.org

(716) 630-1650

ASTPS.org