First things first — thank you for reaching out.
We know it’s not easy to ask for help with a tax problem, and we don’t take that lightly.

Here’s what happens next.

We Review Your Situation — By Hand

Every request we receive is reviewed by a real person.

We take the time to look at the details you shared — your tax issue, your timeline, and what kind of help you’re looking for — and then match you with a qualified ASTPS member who is best suited to handle your specific situation.

This is not an automated process.
There’s no algorithm flipping coins behind the scenes.

Just experienced professionals making sure you’re connected with the right expert — not just the next one in line.

What to Expect

• Review time: 1–2 business days

• Next step: We’ll email you with your representative’s contact information

• Goal: Get you clear answers and a real path forward